Refunds and cancellations are generally unavailable for digital products due to retrieval complexities. However, if you encounter issues like broken hyperlinks, errors in file downloads, or if the received product doesn't match its description, you can request a refund through our app’s chat support.
For these situations, order cancellations and refunds will be conducted in accordance with our policies below.
**Please note**
The following information only applies to rare instances where refunds can be issued, such as broken hyperlinks, issues with downloading files, or discrepancies between the received product and its advertised description.
Within 72 hours of purchase
If Yyou only used Seeds
•
You will receive bonus seeds equal to the amount of seeds used (valid for 1 year).
If you used Seeds and paid the remaining amount by card
•
You will receive bonus seeds equal to the amount of seeds used (valid for 1 year).
•
The card payment amount will be refunded through the PG company.
If you paid all by card without using Seeds
•
The full payment amount will be refunded through the PG company.
After 72 hours since purchase
•
Refunds are not possible under any circumstances once 72 hours have passed since the purchase
•
Please check and ensure satisfaction with your purchase within the 72-hour window
contact@noutecompany.com
4F, 306 Hakdong-ro, Gangnam-gu, Seoul, Republic of Korea