If you would like to place your settlement on hold, please proceed as follows:
Please note that even if you request a settlement hold, any payout scheduled for the month in which the request is made will still be processed.
1. Please stop selling all of your products in the [Creator Admin].
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[Creator Admin] → [My Products] → press Stop Selling for all of your products.
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Please contact us if you have way too many products.
2. Please request a settlement hold via chat support.
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When making a request, please submit your settlement hold request with the following information:
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Brand name / Settlement hold date & time
3. If you wish to resume sales, please request the release of the settlement hold via chat support.
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If you wish to resume sales, please change all products to Resume Selling in [Creator Admin] → [My Products].
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Please contact us if you have way too many products.
Tel : 1877-8160 ⎜ contact@noutecompany.com
4th floor, 306 Hakdong-Ro, Gangnam-Gu, Seoul